ATTENTION EXISTING MINNEAPOLIS ONLINE PORTAL CUSTOMERS:

Monday January 18th, 2021: The online account access website was recently updated. Please clear your browser cache and cookies before attempting to log in.

My Account Login

Don't have a User Name yet?

Creating a User Name gives you access to your account details and some great tools including:

  • - View and Pay your bills online
  • - Review your transaction and payment history
  • - Analyze and download water usage
  • - Add multiple accounts to your web profile

Before you get started, please have your most recent bill handy to complete the registration form.


Access an Account

- OR -

What is Standard Access?

Standard Access allows limited account access, including account balance and payment, billing and usage histories. No registration is required for Standard Access.

Premium Access offers a full set of account-access options and self-service options, including e-bill registration, creation of service requests, enrollment in recurring payment plans, and account-profile management. You will need to create an online account for premium access.

Are you a new customer?

Fill out our online Application for New Service